Ban on surcharge
One significant change introduced by PSD2 which you may be aware of is the ban on “surcharging”. This occurs when an additional fee is added to the transaction value for card payments. Please note that this does not constitute changes to your Customer Agreement with Elavon.
The scope of the surcharge ban may vary by card payment types and from one country to another within the European Economic Area (EEA):
Consumer cards - surcharge ban in the UK applies to all consumer debit and credit card type, including VISA, MasterCard, American Express, Diners Club, and PayPal.
This applies for most domestic as well as cross-border card transactions within the EEA that are face to face (e.g. where the cardholder is present) and any eCommerce transactions (card not present), you will no longer be allowed to add a surcharge to transactions where consumers are using their credit or debit card.
Commercial Cards - for business payments made using a corporate credit or debit card (irrespective of card schemes), surcharging is allowed, but the amount of surcharge imposed may not exceed the cost incurred by you in accepting the commercial card payment.
Please note that this ban does not apply to transactions where your customer's payment service provider is not located within the EEA.